We'd love to hear from you! Whether you have a question, need help with a purchase, or just want to say hello, we're here for you.

Get in Touch

📧 Email: shop@xiolashop.com

We typically respond within 24 hours (often much faster during business hours!).

Before You Reach Out

You might find your answer faster in these resources:

What We Can Help With

  • 🔧 Technical issues with downloads or products
  • ❓ Questions about products before you buy
  • 📄 Licensing questions for commercial use
  • 🎨 Custom order inquiries
  • 🤝 Collaboration or partnership opportunities
  • 💬 General feedback (we love hearing from you!)

When Contacting Us, Please Include:

  • Your order number (if applicable)
  • The product name you're asking about
  • Screenshots if you're having a technical issue

This helps us help you faster! 💕

Connect With Us

Follow along for new releases, tips, and behind-the-scenes peeks:

Thanks for being part of our creative community!

Location

Address

545 King Street West
Toronto, Canada

Mon - Fri, 8am - 8pm
Saturday, Closed
Sunday, Closed

Get directions