Contact Us
We'd love to hear from you! Whether you have a question, need help with a purchase, or just want to say hello, we're here for you.
Get in Touch
📧 Email: shop@xiolashop.com
We typically respond within 24 hours (often much faster during business hours!).
Before You Reach Out
You might find your answer faster in these resources:
- 📚 FAQs – Common questions answered
- 📖 Digital Library – How-to guides for your purchases
- 📥 Digital Delivery – Info about downloads
- 💸 Refund Policy – Our return policy
What We Can Help With
- 🔧 Technical issues with downloads or products
- ❓ Questions about products before you buy
- 📄 Licensing questions for commercial use
- 🎨 Custom order inquiries
- 🤝 Collaboration or partnership opportunities
- 💬 General feedback (we love hearing from you!)
When Contacting Us, Please Include:
- Your order number (if applicable)
- The product name you're asking about
- Screenshots if you're having a technical issue
This helps us help you faster! 💕
Connect With Us
Follow along for new releases, tips, and behind-the-scenes peeks:
Thanks for being part of our creative community!
Location
Address
545 King Street West
Toronto, Canada
Mon - Fri, 8am - 8pm
Saturday, Closed
Sunday, Closed