This policy covers the rules, guidelines, and procedure regarding payments including the taxes, charges and other fees involving it.

When you are ready to purchase your items, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account you will be prompted to create one, or you can checkout as a guest only.

On your payment screen, you will see the total amount of items. Please add your payment method and billing address.

Xiolashop offers various means for the convenience of our customers to pay their orders. The following payment methods are directly available on our website:

  • Visa
  • MasterCard
  • Amex
  • Discover
  • Google Pay
  • shop Pay
  • JCB
  • Diners Club
  • Apple Pay
  • PayPal
  • Coinbase Platform
  • Bitcoin
  • Ethereum
  • USD Coin
  • Litecoin
  • DAI
  • Bitcoin Cash

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. The  Xiola Shop payment system has 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.

Xiola Shop is committed to a safe, enjoyable, and smooth online shopping experience for all customers. For your safety,  Xiola Shop has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up-to-date contact information should we need to confirm the security of your order.

What is Coinbase Commerce for customers?

Xiola Shop also uses Coinbase Commerce for cryptocurrency transactions. By using their platform, you are bound to their terms. Should you decide to use Coinbase Commerce we bare no responsibility for any transactions through its use.

Visit Coinbase Commerce for Terms of Service and Agreement of Terms

Coinbase Commerce is a platform that helps merchants anywhere in the world accept cryptocurrency payments in a fully decentralized way.

How it works:

  • When you want to pay a merchant, Coinbase Commerce displays instructions on how to send funds directly to Xiola Shop, and monitor the blockchain for your transaction.

  • After a valid payment is detected, Coinbase Commerce notifies Xiola Shop so they can take any necessary actions on their end.

All payments facilitated by Coinbase Commerce are fully decentralized and peer-to-peer. This means that the cryptocurrency goes directly from your crypto wallet to a wallet that is only accessible by the merchant. Only the merchant has access to these funds.

ADDITIONAL CHARGES UPON CHECKOUT

Local Shipping Fee: This is the fee being charged upon the selection of your preferred courier. This fee goes directly to the delivery courier and not to the xiola shop. Please refer to our Shipping and Delivery Policy for more information.

Goods and Services Tax (5% GST): Please refer to the Taxes section below.

GST (Goods and Services Tax)

a GST -registered corporation and must comply with the rules, regulations, and policies of Canada Revenue Agency regarding proper taxation and filing. In line with this, a 5% GST should be applied to orders shipped within Canada. All other destinations are exempt from tax.

For further inquiries

  • Address: 545 King Street West, Toronto, Ontario M5V 1M1, Canada
  • Phone: +1(416) 792-0250
  • Email: shop@xiolashop.com